Effective Date: 8 July 2025
This Privacy Policy describes how ArthaVerse (“ArthaVerse,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit arthaverse.com, its sub-domains, or any service that links to this notice (collectively, the “Platform”). By accessing or using the Platform, you agree to the practices outlined below.
Note: This document is for general information only and is not legal advice. Local laws may impose additional requirements.
1. Who We Are
- Entity: ArthaVerse Digital Private Limited, Bengaluru, India
- Mission: A curated marketplace connecting values-driven companies, professionals, and investors
- Contact: privacy@arthaverse.com
2. Information We Collect
A. Account & Profile Data
Names, e-mail addresses, hashed passwords, company details, professional credentials, and verification documents
Legal basis: contract performance, legitimate interest
B. Listings & Content
Product or service descriptions, images, pricing, testimonials, community posts, direct messages
Legal basis: contract performance
C. Transaction Data
Payment amounts, invoices, tokenised card details, tax information
Legal basis: contract performance, legal obligation
D. Usage Data
IP addresses, browser types, device identifiers, pages viewed, referral URLs, log files
Legal basis: legitimate interest
E. Marketing Preferences
Newsletter sign-ups, communication settings, event registrations
Legal basis: consent
F. Optional Due-Diligence Data
Financial statements, shareholder registers, KYC documents
Legal basis: consent, legal obligation
3. How We Collect Data
- Directly from you: during sign-up, profile completion, listing creation, document uploads, or support interactions
- Automatically: through cookies, pixels, and similar technologies (see Section 7)
- Third-party sources: payment processors, analytics providers, and verification partners
4. How We Use Your Data
- Operate the Platform—create accounts, publish listings, process payments
- Verify businesses and individuals—maintain a high-trust marketplace
- Facilitate transactions—route enquiries and manage leads through your dashboard
- Improve and secure services—analytics, debugging, and fraud prevention
- Communicate with you—service updates, product changes, policy notices
- Market relevant offerings—only if you haven’t opted out
- Meet legal obligations—comply with regulations and enforce our Terms of Service
5. When We Share Your Data
- Service providers (cloud hosting, payments, analytics, e-mail, KYC): used strictly to run our Platform under data-processing agreements
- Other users: information you publish in your listings, profiles, reviews, or messages
- Affiliates and partners: joint programs such as webinars or pitch nights—always under confidentiality commitments
- Legal authorities: only when required by law or to protect rights, safety, or property
- Buyers or investors: if ArthaVerse undergoes a merger, acquisition, or asset sale—you’ll receive notice and choices where required
We never sell personal data to third-party advertisers.
6. International Data Transfers
Some servers and providers operate outside your country (e.g., India, EU, USA). We rely on Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent safeguards to protect your data across borders.
7. Cookies & Tracking Technologies
- Essential cookies: required for authentication, security, and load balancing (cannot be disabled)
- Analytics cookies: help us understand traffic and usage; you can opt out via browser settings or our cookie banner
- Functional cookies: remember preferences; disable via browser if desired
- Marketing cookies: power newsletters and re-engagement e-mails; opt out anytime via “unsubscribe” links
8. Data Retention
- Active accounts: data kept while your account remains open
- Regulatory records: retained up to ten years for tax and compliance purposes
- Opt-out lists: e-mail addresses held indefinitely to honour suppression requests
- We securely delete or anonymise data once it’s no longer needed.
9. Your Rights
Depending on your jurisdiction (GDPR, India DPDP Act, CCPA), you may have the right to:
- Access, correct, or delete your personal data
- Restrict or object to certain processing activities
- Port your data to another service
- Withdraw consent at any time (affecting future processing only)
- Lodge a complaint with a data-protection authority
To exercise any of these rights, e-mail privacy@arthaverse.com.
10. Security Measures
- Encryption in transit (TLS 1.2+) and at rest (AES-256)
- Role-based access controls and multi-factor authentication for admin accounts
- Regular penetration testing and third-party security audits
- Breach-response plan with 72-hour notification commitment (GDPR-compliant)
11. Children’s Privacy
ArthaVerse is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has supplied personal information, contact us so we can delete it promptly.
12. Third-Party Links
The Platform may link to external sites. We are not responsible for their privacy practices—please review their policies separately.
13. Changes to This Policy
We may revise this Privacy Policy periodically. The latest version will appear here with a new “Effective Date.” Material changes will be announced via e-mail or prominent in-app notices.
14. Contact Us
ArthaVerse Digital Private Ltd.
#42, 2nd Floor, Residency Road, Bengaluru 560025, India
E-mail: privacy@arthaverse.com
Phone: +91 80 1234 5678
Thank you for trusting ArthaVerse. We’re committed to protecting your privacy while enabling meaningful, values-driven commerce worldwide.
